FREQUENTLY asked questions
STates we currently ship to?
FL, AL, IN, KY, OK, TX, LA, and MD.
What if my state is not listed?
Please send an email to us through the contact form and we let you know when you state is available.
How quickly will my order ship?
Most orders are processed within 1–2 business days. Once shipped, delivery typically takes 2–5 business days depending on your location.
Do you offer free shipping?
Yes. Free shipping is available on qualifying orders within the United States. Shipping options are shown at checkout.
How will my order be packaged?
All orders are shipped in discreet packaging to protect your privacy.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number by email.
What are peptides?
Peptides are short chains of amino acids that signal biological processes in the body. Different peptides are studied for roles in areas such as metabolism, recovery, longevity, and overall wellness.
Are your peptides pharmaceutical grade?
Our products are sourced from reputable laboratories that follow strict quality standards(503A & 503B), including third-party testing where applicable.
How should peptides be stored?
Most peptides should be stored refrigerated after reconstitution. Always review the storage instructions included with your product.
Do peptides require a prescription?
Some peptides may require medical oversight depending on your location and intended use. Always consult with a licensed healthcare provider before use.
Why order lab work?
Lab testing helps monitor your hormones, metabolic markers, and overall health to ensure therapies and wellness strategies are working effectively.
Which lab providers do you support?
We support testing through Labcorp and Quest Diagnostics, depending on the test selected.
Do I need a doctor’s appointment?
Many tests can be ordered directly through our platform and completed at a local lab location.
When will I receive my results?
Results are typically available within 2–5 business days, depending on the test.
Do I need to create an account? – YES
You can do that on My Account page.
Creating an account allows you to:
• Track orders
• View past purchases
• Access lab results (when applicable)
• Checkout faster in the future
Is my checkout secure?
Yes. Our checkout is fully encrypted and protected using industry-standard security technology.
What is your return policy?
Due to the nature of these products, all sales are final once shipped. If there is an issue with your order, please contact support and we will assist you.
How do I contact support?
You can reach our support team via the Contact page.